Royal HaskoningDHV is an independent international engineering and project management consultancy leading the way in sustainable development and innovation. They have 6,000 employees working from around 100 permanent offices in more than 30 countries on projects in some 150 countries. They deliver services in the fields of aviation, buildings, energy, industry, infrastructure, maritime, mining, transport, urban and rural development and water.
With the Climate Convention of Paris, organisations need to reduce CO2 emissions by 49 percent and must thus make their buildings more energy efficient. That means the adaption of a thousand buildings per day. To accomplish such an enormous challenge, the investment advisory process for qualified engineers worldwide needs to be made smarter and all aspects of the process should be automated. On top of that, a solution was needed that would move with the fast-changing market demands.
Design Thinking sessions provided us with the right insights on which process steps added value and which could be cancelled. In just three months’ time, we developed a platform (Fast Lane) that collects and structures all data relevant to sustainability. We linked it to a library to provide quick, accurate and substantiated investment scenarios. In addition, we helped them cut big objectives into smaller steps to speed up procedures and reach the final goal faster.
The knowledge of other industries that we brought to the development table helped make Royal HaskoningDHV a first mover in an industry that is not an early adaptor of digitisation. This will help the construction industry to become more agile, because clients, engineers, partners, contractors and suppliers stay in touch with each other.
It’s still a work in progress, but estimates are that Royal HaskoningDHV will save approximately 25 percent of their time. Their role is shifting from specialist to trainer, as their scope is on co-creation, teaching customers to do as much as possible themselves. Collaboration is crucial in meeting the Climate Change Convention agreements. Now there will be more time to develop the platform into a self-learning system, making it more accurate. “This gives us the opportunity to create a sustainable financial buffer to continue innovating and the workforce can be used much more flexibly. Basically, it offers sustainability on several levels.”, says Teun van Schijndel, Smart Solutions & Business Developer at Royal HaskoningDHV.
The platform initially focuses on internal processes but should be expanded in the future, making it possible for stakeholders to have immediate access to data and possible sustainability measures.
Once the platform is fully live, Van Schijndel wants to broaden the domain from just CO2 reduction to other matters, such as health and circularity. Also, new technologies like blockchain and Internet of Things need to find their way to the platform.